FAQ'S

FAQ 1: What materials are used in Gumptious earrings?

Answer: Our earrings are crafted from a variety of high-quality materials, including but not limited to, stainless steel, hypoallergenic metals for the main structures, and vibrant, eco-friendly resins for those pops of color. For our Foodie Collection, we also incorporate miniature models made from brass. All rhinestones are glass or crystal for top performance reflection of light and longevity. Fun fact: the metal-stamped mushrooms on top of the Pizza Party Earrings are 18K Gold Plated Brass.

 

FAQ 2: How do I care for my Gumptious earrings?

Answer: To keep your Gumptious earrings sparkling like new, we recommend storing them in a dry, cool place away from direct sunlight. Clean them gently with a soft cloth after wearing to remove any oils or residues. Avoid using harsh chemicals or submerging your earrings in water. When on-the-go pack accoordingly to prevent any accidental pressure, bending or breaking! Under our SHOP tab you'll find our travel must-haves for carrying our earrings without worry.

 

FAQ 3: Can I return or exchange an item if it’s not quite right?

Answer: Absolutely! We want you to love your Gumptious pieces. If your purchase isn’t exactly what you were looking for, we accept returns and exchanges within 30 days of receipt. Items must be returned in their original condition and packaging. Please contact us directly at info@shopgumptious.com to start the refund process. Include your name and order number in the Subject line.

 

FAQ 4: When will I receive my item?

At Gumptious, we're committed to delivering your selections in a timely and efficient manner. Here’s a brief overview of our shipping practices:

Shipping Times: Please allow 4-12 days for delivery. The variance in shipping times accounts for our handcrafted, one-of-a-kind, or made-to-order pieces, ensuring you receive a product crafted with attention to detail and quality.

Expedited Needs: If you require your order by a specific date, please contact us at info@gumptious.com. We strive to accommodate special requests and will do our best to meet your needs.

Order Tracking: Once your order ships, we will provide you with a tracking number so you can monitor its progress to your doorstep.

Have Questions? If you have any inquiries regarding your order or our shipping process, please don't hesitate to get in touch. We're here to assist and ensure your experience is seamless.

 

 

 

Thank you for choosing Gumptious. We look forward to adding a unique touch to your wardrobe with our specially crafted pieces.